Customers want to buy from dealers they trust, and VinSolutions CRM helps you build and maintain those customer connections. Their award-winning solution is a comprehensive set of tools developed by experts with automotive sales experience. VinSolutions CRM gives your team powerful insight and provides a seamless customer experience before, during and after the sale.
I worked with the product leadership of VinSolutions to completely re-architect and re-design a native mobile version of their CRM. We took a user-centered approach and methodically architected an experience that would be simple, intuitive, and extensible.
UX Direction, UX Architecture, UX Design, Mobile Strategy
Mike Shean: Product Ownership