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  • Name: VinSolutions CRM
  • Type: iOS and Android Apps
  • Company: Cox Automotive
  • Client: VinSolutions
  • Year: 2015
Description

Customers want to buy from dealers they trust, and VinSolutions CRM helps you build and maintain those customer connections. Their award-winning solution is a comprehensive set of tools developed by experts with automotive sales experience. VinSolutions CRM gives your team powerful insight and provides a seamless customer experience before, during and after the sale.

I worked with the product leadership of VinSolutions to completely re-architect and re-design a native mobile version of their CRM. We took a user-centered approach and methodically architected an experience that would be simple, intuitive, and extensible.

My Responsibilities

UX Direction, UX Architecture, UX Design, Mobile Strategy

Team

Mike Shean: Product Ownership